Imagine that you’re at a beautiful outdoor event in a tropical location. Everything is going great; lighting levels are set, food is out and on the food stations, bars are set and ready to go, the entertainment is in place, and the sun has just taken the rest of the day off, leaving a cool evening breeze blowing. Then, just as all your guests have settled in, a tropical storm hits. Are you prepared?
Disasters like this can happen at any outdoor event. Here’s how to handle the unexpected in the best way possible:
• Always have a backup location in case Mother Nature wants to mess with your outdoor event.
Typically, the planner or company that contracts the venue will also contract the backup space and ensure that it will fit the group size.
• Always stay calm.
“If you look panicked, your client will panic too.”- Click to Tweet This Quote
• Stay on top of weather forecasts.
Large storms almost always give advanced notice of their intensity and path. You can do yourself and your guests a big favor by moving food, bars, band, and some décor inside before all hell breaks loose at an outdoor event.
• Do not let money cloud your decisions on a fix.
If paying a large cost is what it takes to save a client, do it. Their satisfaction comes before the price to you.
• When an unexpected situation presents itself, embrace the opportunity to rescue the circumstance versus becoming part of the problem.
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